We understand that sometimes a product may not be quite right for you. If you wish to return an item, you have 30 days from receipt of delivery to get in touch, and return your item.  Please know that the customer is responsible for the postage costs when returning their product.

The goods must be unused, in a saleable condition and in their original packaging, or we will be unable to process the return.

You’re welcome to contact us by email at hello@bubbabear.co.uk to arrange your return